Returns
- How can I create a return label?
- What is your online return and exchange policy?
- What is your return policy?
- I cannot create a return label, what can I do?
- Where can I drop off my parcel to return?
- Can I return my parcel with an alternative courier than UPS?
- When and how will I receive my refund?
- Do I get a refund of the additional delivery costs if I return my order?
- Exceptions to our Return Policy
- Why do I have to pay for my exchange order?
- I have received a damaged item
- Can I exchange my online order at a KEEN retailer store?
- My item was a gift, now what?
- Which products cannot be returned?
- Do you comply with Distance Selling Regulations?
- Is it possible to make an exchange?