I have received a damaged item

If you receive an item that is damaged or defective, you can return it to us free of charge as long as it is unworn. Please select “Received Damaged Item” as return reason when creating the return label. More information about how you can create a return label click here.

How can I create a return label?

Should you have any questions just contact our Fan Service Team by email, phone or directly via our Online Contact Form.

Email:

info.europe@keenfootwear.com

Phone:

00800 44 55 44 55 (FREE* PHONE)
*From landlines. For mobile and other devices, availability is subject to your network provider, charges may apply and can vary according to service provider.

+ 31 10 22 14 038 (International)**
** Call charges vary accoding to the service provider

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