We make the warranty process simple and easy. There is no need to send the product in initially; all you need to do is follow the link below to submit our online warranty claim form.
Before your start your claim we ask you to create a customer account on our website so if your claim gets approved, we know where to add your store credit.
www.keenfootwear.de/en/pages/warranty
After you submitted your claim via the contact form - you will receive a confirmation email, where you will be asked to send in the photo's of your defect item.
When we collected all the information to process your claim, our Warranty team will make sure to answer to your request as soon as possible.
Still need help?
Please send your inquiry anytime by info.europe@keenfootwear.com
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