Do you offer repair services?

At this moment we do not offer repair services for our shoes.

 We do not like to see you Keen shoes developing any defects, but if they do, please consider your proof of purchase to see whether they are still within your warranty period. If so; please contact your original retailer to initiate your claim.

If not; we encourage you to visit your local shoemaker and ask whether a professional, durable repair is still possible. 

For a DIY repair using some kind of shoe specific glues or marine adhesives; please note that we encourage a sustainable solution to extend your footwears life, but that often these are temporary solutions. Adhesives used in production are industrial specific and parts glued together with hydraulic presses; which can hardly be reproduced in a DIY environment.

Questions?

Should you have any questions just contact our Fan Service Team by email, or via our Online Contact Form.

Email:
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