Why do I need to pay surcharge?

UPS is the standard carrier we work with and the pickup option in a UPS shop is for all orders free as well as for orders with an order value higher than GBP 89 / EUR 99 / DKK 899. If other carriers like DPD or DHL (in Germany only) is more suitable for you, we’ll ask for a small surcharge for home delivery and deliveries to a pickup shop.

Please be informed if you return your order, a possible surcharge for special delivery options won’t be refunded.

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