If you are having difficulty creating a return label, please make sure you use the correct order number (on your packing list you can find it under PO number, and it starts with KEU/PKEU), the email address and postcode you used for the order.
If your order number starts with WKEU or if above does not work please contact our Fan Service Team by email, phone or directly via our Online Contact Form.
If you are from UK please directly contact our Fan Service Team.
00800 44 55 44 55 (FREE* PHONE)
*From landlines. For mobile and other devices, availability is subject to your network provider, charges may apply and can vary according to service provider.
0031 10 22 14 038 (International)**
**Call charges vary according to service provider.