How can I create a return label?

To return your item(s) please follow the steps below to create a prepaid UPS return label:

  1. Go to www.keenfootwear.com and click "sign in" (even if you do not have an account), which is in the top right hand corner of our homepage.
  2. Under “CHECK ORDER” please enter your Order Number, Order email address, the delivery postcode and click on "CHECK STATUS" 
    If your order number starts with "WKEU" please contact our Fan Service Team.

mceclip0.png3. Choose "RETURN MY ORDER". 

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4. Select the item(s) you wish to return and the specify the return reason. Please check the correct quantity is listed.

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5. Click on "RETURN ITEM(S)" and then "CONFIRM RETURN" to print your labelmceclip3.png

6. Follow the instructions on the first page of the printed prepaid return label and take the parcel to your local UPS drop-off point, which you may find at www.ups.com

 

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