I do not have my receipt, am I able to submit a warranty claim?

Our warranty team will accept a receipt or bank statement as a proof-of-purchase. If you are unable to locate it, it is important to note that it will be up to the discretion of the warranty manager as to whether the claim will be approved or denied if a receipt cannot be provided.

Why do I need a proof of purchase to submit a warranty claim?

We require a receipt or bank statement to validate the following:

- The purchase date
- Value of the product

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