When and how will I receive my refund?

We will make any refunds due to you within 14 days of notification of return. Refunds are by the option and currency you used for payment.

If you chose KLARNA - Kauf auf Rechnung* as your payment option, we will inform KLARNA about the receipt of returns once it has been processed. Your invoice will then be updated (if you have already paid your invoice, KLARNA will then contact you regarding the refund)

(* payment option available in Germany, The Netherlands only)

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